Our Service Fees

Setting up a user and seller account is free. Creating your shop on DaWanda is free as well.

Free Services
Creating your account, profile and shop, and participating on the site and interaction with others is free.

Commission
When you sell an item we will charge you 5% commission on the sales price of the item sold. We do not charge any fees on the shipping costs.

Listing Fees
Listing your items is currently free as well but we are planning to introduce a small listing fee per item in the future. We have not decided upon the date yet - we are planning to introduce such fees once DaWanda has reached a certain size and number of buyers. In any case, we will not charge listing fees before January 1st 2009.
The intention behind listing fees is to assure quality on the site, and guarantee commitment of DaWanda sellers. We have also not yet decided about the amount per item listed but we are definetely aiming for a very low and competitive rate.
We guarantee that we will inform you about such fees at least 4 weeks in advance and that you can decide wether you are willing to pay such fees or not. You can thus test DaWanda without any risk until at least January 01, 2009.

How it works
Billing
When a user buys something from you, (s)he needs to settle the payment within 7 days after the purchase date. When your commission fee reaches a certain amount i.e €5, we will start sending you monthly invoices. We will send you an invoice 14 days prior to charging you commission. Comission will be charged on the 15th of the following month after an item has been sold.
You have thus time to check our invoice and to notify us prior if anything is wrong. We will send you a corrected invoice before collecting the money.

What happens if the buyer doesn’t make the payment?
If the buyer has not completed the transaction within 7 days after the confirm date please liaise with the buyer to find a solution. If you cannot find a solution please contact us and we will try to solve the situation quickly. In the case that the order is cancelled you will not be charged commission.

Last updated: July 11th 2008